The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned. ...Eudes Diemoz
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I bought a toilet on this website, it was the Twyford E100 bottom outlet close coupled pan with the Twyford E100 Square raised height lever cistern, made for the raised height pan but decided to buy it with the standard E100 bottom outlet pan as its the same as the push button cistern accept it isnt push button, its side lever instead and its great.
This toilet was bought for a friend but had it shipped to my address as he wasnt in and I will need to buy another 3 toilets with this site soon.
When the toilet first came, it was a bit of a pain in the neck to put the cistern on the pan as the screws through the cistern wasnt long enough but the screws werent actually the problem, it was the washer that goes between the pan and the cistern.
I got a new one for my mate and it fitted ...Micheal Jones
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks ...Dr Lilian Potter
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ...Mrs A J Rippingale
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Easy to use website and fantastic customer service. 10 out of 10 ...Olga joven
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...Graham Smith
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very good service - parcel arrived when promised and it was packaged very well. thanks ...John Rhodes
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that. ...Clive Townley
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order. ...Lawrence Meilack
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