Excellent service fast delivery and sorted my problem Out very quickly and dispatched again ...Richard Pape
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ...Lorraine Young
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...MARK GILBERT
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service. ...Danny Fisher
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Excellent service - staff always helpful and product delivered on time - would definitely recommend. ...Kenneth Shewan
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Delivery date changed a few times at short notice, but always kept informed. ...Robert larkin
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Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect. ...Jack Riggs
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