Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct. ...Mr B R Goodliffe
|
Easy to use web site and prompt delivery. Will use again ...Sandra Coxell
|
Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again. ...Paul Callow
|
Seat arrived correctly and on the date said at the order. So all happy.
Thank you. ...Stonebond Properties
|
VERY GOOD SERVICE, THANK YOU ...REV. B. POWELL
|
Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost.. ...Hugh Kelly
|
Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
|
Hi
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
Andy Moss ...andy moss
|
Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David ...Biznet
|
The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory ...Cedric Ashley
|