Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time.
...John Armstrong - Mr
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Great service always willing and able to help
...Hilux Electrical Services
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MyTub provided a very good service for a specialist item keeping me fully informed from the initial order through to deliver, which due to the nature of the item took a few weeks. Would happily recommend this company.
...Keith Edwards
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Excellent communication & service. Highly recommended
...Jan Rose
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Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you.
...David E Wright
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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly.
...Mrs E Andrews
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H
...John H
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Excellent service - as always. A pleasure to pat you on the back!
...Robert McNamara
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Good service. Prompt delivery
...Bedford Girls School
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£
£28.22 
