Good website, clear easy to follow. bathroom cabinet took three weeks but we were informed at time of email order and arrived on date promised. Excellent cabinet, really pleased with it. ...Mrs Pamela d Chivers
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Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
...Kevin Hill
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Great service at reasonable price. ...Colin Mendelowitz - CJMPM Limited
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve ...SILEX LTD
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The online system was easy to use and the order came within 2 days - great service 😁 ...J M Whittam
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Great service thanks ...Daran Joshi
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The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
Tom
...Tom Armstrong
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A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
...Rosemary - Trythance Trust
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Yes I have my order, great service with the order and delivery. ...John Cleeves
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