I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason.
...Carina Campbell
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Item as described. Very good value. Item dispatched and delivered very quickly with regular email updates to keep me informed. Thank you
...Annette Hall
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good service, good price - the only problem being with the firm ( Wolsley? ) that delivered it; I stayed in all day awaiting delivery - only to find ( via Mytub) that they had broken it in loading and hadn't bothered to tell me or you; Mytub good; Wolsley bad.
...r.e.underwood
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Thank you for you prompt delivery, thank you for your follow up. I have received the goods. I have not been able to check them yet as I am trying to compleat another project.
...Kwame Nicol
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excellent service thankyou
...ANNE CROWNSHAW
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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin!
...Richard Cobley
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM
...Vincent Manahan
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Good quick delivery
Email enquiries responded to quite quickly too!
...Paul Felgate
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Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward!
...Noel Wilson
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£
£22.64 
