The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason. ...Dianna Karani
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My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star. ...Alistair Smith
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I will be buying through MyTub again. I appreciated the personal touch when there was a query about the delivery of the items I had ordered. Items arrived as promised and in perfect condition. Many thanks. ...Martha Turner
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
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Easy to use website.
Order recieved on advised timescale.
Very good service. ...John Tobin
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Excellent, helpful service every time.... ...Design and Technology Services Ltd
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Most prompt and friendly when I was negotiating a different delivery address ...SM Hedworth
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
...Brian Wesson
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Prompt delivery, kept informed of progress, fair price. Thank you. ...Robert Phillips
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