This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
|
Very impressed with prices,speed of delivery,and quality of parts. Will be using your services more. Thanks again. ...Stressfree-it
|
Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done! ...Raymond Sowden
|
Order reciieved thanks ...Roger Morley
|
great customer service and communication. Competitive prices too. ...Charles Nicholls
|
I ordered a Twyford Barbican basin from mytub because I love this piece and I could not find it here in France.
Mytub was the only company on the web to take international orders so the choice was made.
In a matter of ten days my twyford basin had arrived, in perfect condition because it was packaged extremely well in bubblewrap and wood casing.
These guys are real pros, they also kept me informed with updates to my order pretty much everyday...
If I ever need other pieces I need that I cant find close to home I will go with Mytub again, no hesitation!
Thanks
...Nicolas Berny
|
Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
...Maria Vasilyeva
|
I could ask for no more !
Thank you ...MIKE DEVAS
|
Recently purchased a Rangemaster sink from My Tub. Service over the phone was friendly and professional Jeannette. Kept informed all the way through the process. It arrived when they said it would. Very happy with the overall service and would use MyTub again. ...Claire Walton
|
One of the best companies you can deal with
always quick to accommodate you
And the order is outside your door before you got time to order ...Mr Ike Phiakkou
|