good experience all round. Helpful when enquiring re suitability of item I needed to purchase. Prompt response. Accurate also. Sink came very promptly and as advised by my tub. very impressed. ...david hemmings
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Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout. ...Nicholas Lane
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Good service. Completely satisfied. ...Peter Ellis
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Brilliant service...and best of all excellent price!
Would thoroughly recommend! ...SunniG
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Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP ...Rod Peto
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First class helpful service. I was looking for a part that may companies had said was obsolete, however MyTub, quickly sourced one and dispatched it. From order to delivery, very smooth, simple and straight forward transaction, would highly recommend. Thank you MyTub, without you finding the part I needed, it would have cost me over£5000 to replace my boiler. ...Andrew Hemphill
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers ...Holly
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs! ...Jim Miller
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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