Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
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Great prices,good service !
...Mosco
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Many thanks for an accurate service. The parts arrived according to the confirmation email. Just one thing though, I had asked for a price and availability check prior to ordering and clicked through the quote to attach the details to my order, as suggested but the delivery date quoted did not match the final delivery date confirmed by email. Maybe I did something wrong, maybe I did not, either way, it was not clear but I am still happy and will use your services again, thank you.
...Harmony Plumbing
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Great service, quick delivery, thanks!
...Gillian Hodgson
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!!
...Philip Purves
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I found your service friendly and efficient. When DPD failed to collect the package from my first order Steve dealt with it promptly and it was picked up the following day.
...Michael Foley - Munters Corp Ireland
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very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time.
...Mavji Bhulia
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Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched.
...Allan Wragg
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service.
...John R Thomas
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Best price i found item arrived quickly well packaged. Great thanks
...mike
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