I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley ...Stephen hindley
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Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you. ...Total Hygiene Ltd
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Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much. ...Delia Jallands
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Excellent communication so i could keep my customer upto date ...dan morgan
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It arrived on time, and it works.
What more can one ask
Thank you ...Stewart Orr Sound Services
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Great service at reasonable price. ...Colin Mendelowitz - CJMPM Limited
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Thank you very much. Outstanding customer service and communication. ...Angelique Jill Faure
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison ...JOHNSTON COMBINATION BOILERS
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