Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Great easy to use service 👍👍 ...Graham Storey
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Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service ...Brighter Homes Decor
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Very good service and delete with faulty item immediately.
Thank you ...P Jones
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Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated ...Douglas Robbie - Dunlaw House Hotel
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Great service...Thank you. ...ANDREW M. MORTON
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Excellent! Very impressed. Very happy. ...Robert Wakefield
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100% satisfied. Would definately recommend you to anyone else and would return to you again for further equipment if required. ...Kevin Culling
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections. ...Graham Brackpool
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Very efficient service. I requested some parts which sales assistant ordered from manufacturer and sent to me free of charge! They could have easily charged me at least for P&P but chose no to which is extremely rare in this capitalist, profit driven economy! Very happy! thank you very much and all the best with business! Would definitely recommend! ...Asta Jv
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