My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order. ...Gordon Fullerton
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required. ...Fiona Laing
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great service, everything went well ...Howard Charles Robinson
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Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was. ...Mike Tribe
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Very happy.Everything went nice and smoothly. I hope to use you again in the future. Thanks for your help ...Michael Chessman
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Very Good service Thank You ...Bean on the Run LTD
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
...Margaret Milner
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Arrived in good order exactly on time and as stated in the catalogue.
Thank you. ...Greg Borgartz - Essex Wildlife Trust
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton ...Michael Frampton - Tri Management Ltd
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