Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service. ...Anthony Jones
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt. ...Monty vitow
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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I am happy with the product, but when it was first delivered the delivery company put a card through the door to say they tried to deliver the parcel, I did ask that if nobody was in then please leave in the garage, this was not put on the parcel, I went and picked it up to make sure the we did receive it.
Regards
Ian ...J22 Data Solutions
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve ...Brian Wilkinson
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I am extremely pleased with both the product and the service provided by MyTub. The sales assistant was very helpful and the delivery incredibly speedy so I would happily recommend MyTub. ...Anna Girvan
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Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother. ...Stephen Hayward
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent. ...Ventilation Centre Ltd
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received without a problem and thanks for prompt service. ...Brian Behrman
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...RAE HALDENBY
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