You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You
...Mrs JH Phillips
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you
...Mark Topliff
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
...Philip Gould
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Excellent service, good communication, quickly located a part that everyone else said was obsolete.
...Piers Goodman
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good service you kept us up to date with our delivery and you staff were very helpful l thanks
...margaret jones
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Great prices,great communication,fast delivery..brilliant service-Thank You
...Stephen James
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Our boiler arrived on time, thank you for your help regarding installation!
...clive hamer
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Excellent service throughout, no hesitation to recommend to others
...Stephen Lumb
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Hi. Very pleased. Excellent service. Thank you
...C S PRATT
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£
£573.85 
