Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation ...Brian Power
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Parts arrived quickly and well packaged, fitted in minutes great service. ...Smithfield Murray Ltd
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them! ...Colin
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Good communications and excellent service again. ...Caroline Steel
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Very fast delivery and genuine products. ...c waterman
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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I didnt realise the part was being delivered locally by a local supplier.
Grill is OK, however, a corner weld tack isnt very robust but itll do.
Thanks.
Gordon
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Hello Gordon
Please forward a photo, we do not sell "it will do" goods. It may need replacing.
Regards
MyTub ...Gordon Rolland
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...MARK GILBERT
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many thanks, good price for part, good delivery, good communication, would buy from you again
...paul rushton
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