Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service. ...Lawrence Jeffs
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks, ...Stuart Whitfield
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Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service. ...Peter Young
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Excellent first class service. All products arrived as requested. Laurie and Steve were outstanding in replying to emails etc.
I thought that there could be more product information on the website.
Congratulations on running such an efficient busines.
Thankyou, ...Peter Mellor
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Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given. ...Anthony Kendrick
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I was looking some parts for my Be Modern gas fire. It is an old model and parts aren’t easy to find. But I was able to obtain all the items I needed from the MyTub website.
And all quickly available and at a good price. So, I highly recommend them for gas fire spare parts. Peter ...P McCaffrey
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Thank you guys, for getting this order to me! I just received it today.
I appreciate you going the extra mile to fill my order, I really needed these parts.
Have a great week!! ...DLS LLC
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Excellent service it arrived on the day I was told , 5* ...miss sarah lee
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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
...David Clark
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