Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart. ...Michael Fellows
|
My Tub deliveried the seat when they said. They also sent me an email re the dimensions of the seat l had ordered as there are 2 seats which are similar, which was a nice touch. No complaints. ...Brendan Noctor
|
Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
|
Very easy to order ,when problem arose very quickly sorted very pleased with service provided ...Mr Colin Paxton
|
Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
|
Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all. ...Graham Penny
|
Excellent service and excellent price - well done! ...Terrence Wheatcroft
|
received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though ...alan collins
|
Thanks forthe delivery - received Sept. 19 ...John Bellairs
|
excellent service , thanks ...david alcock
|