Arrived in good order exactly on time and as stated in the catalogue.
Thank you. ...Greg Borgartz - Essex Wildlife Trust
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All as planned, great service!! ...Martin Shepherd - Shepherd Contracting
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Excellent service from ordering to delivery ...Alwyn Keith Good
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Very Good service ...Richard Simmonds
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Amazingly quick service and good prices! ...Brian Buxton - Leading Light
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery. ...David Hunt
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All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends. ...John Harold Davis
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Prompt and efficient service. Goods exactly as described.
...Patrick Squire
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Excellent service and fast delivery. A big thank you especially to Christine for her help ...Robert dowles
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