quality product at a great price ...david gauld
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Basin arrived safely and on time. I appreciated being given a timescale for delivery when I ordered and updates to confirm despatch and delivery date.
Your price was the best I could find on the internet and service was excellent.
I would use your site again. thankyou. ...alison barnsby
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...Alan T Begley
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ...Colin Haeusler
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Good service thank you. Nice to be updated with delivery dates. Delivered on day said. Good price compared to same item on other sites. ...Christine Missenden
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Excellent service, quick delivery very happy with my new fire coals.
Thanks ...Darren Webb
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Goods arrived in good time and well packaged. Thank you. ...John Griggs - JPJN Partners Ltd
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Yes thank you received in one piece. ...Mrs C Gilboy - 1-2 Call Drainage
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Very good service, correct items, delivered promptly. ...Chelmsford Industrial
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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