We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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OK, item arrived according to expectaitons and plan. ...davorkavunic
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were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you. ...anthony hall
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it ...Michael Rowlands - Micky Dees
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ...Dennis Underwood
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It has been a pleasure to order with Mytub. Delivery was very good ...C S Building and Design
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Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service. ...Chris Waters
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Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!! ...DAVID JACKSON
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Item arrived quickly and very pleased and would most certainly order from My Tub again. ...lee richards
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
...Diane Spender
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