Many thanks for an excellent service and very efficient customer relations.
...David Calder
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing.
...Lynn Gale
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My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery.
...Mr Timothy Hedley - T.A.Hedley Projects
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.
...John Plumbly
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The part was exactly what I needed. Thanks for a great service.
...Garry Walker
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Really good communication and service. I used this company a few years ago and remain as satisfied today as then.
...Jennifer Adams
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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This was an excellent purchase at a competitive price.
It was very promptly delivered.
...Mr Raymond Kitching
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Thank you received my order, item has been fitted, great service
...Michael Brennan
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excellent delivery time, very well packed and great communication, thankyou.
...Peter Towlson
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£
£20.07 
