I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
...michael dennis
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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described.
...Martyn Mills
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Thank you.
The shower tray you sold us is a great match and looks great.
...Malcolm.
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor
...G Taylor
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Order received promptly. Customer service excellent.
...Susan Broadbent
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Excellent service, very helpful customer service. Thank you
...c sen
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Good website, very pleased with tap heads as I’ve been told I could no longer get them in Sheffield. Efficient service and updates on my order and delivery. Would recommend this company.
...Yvonne Bedford
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
...andrew Long
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We have been very happy with the service from MyTub. We had to replace our boiler at very short notice and MyTub had the best price we could find. The service was excellent in terms of delivery arrangements - everything came very quickly and at the time we were told it would come. Also, communications were excellent - none of the usual experience of phoning one person and finding they knew nothing about what youd discussed with the previous person - everything was seemless. Thank you
...Tommy MacKay
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£
£20.07 
