Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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These orders seem to go like clockwork. picked up the thermocouple yesterday .The washer was actually delivered to me by Wolsey on Friday to my door , dont know the reason for that other than it was marked up for delivery.
...Graham Wild
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Very good service
Bend over backwards for there customers
Thank you
...simon chambers - SDC Plumbing
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excellent service!! like the way you kept me continuously informed all the way
...ANDREW JONES
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item was damaged so had to order a new part.
...David Borthwick
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Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company
...J. Griffin
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Great service as ever!
...Ondemand Plumbing
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010.
...Andrew Williams
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed
...David Hall
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Arrived on time as notified
Pleased with service
...R B WHITEHOUSE
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£
£20.07 
