Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again. ...Sonia Weston
|
I have purchased four radiants for a Robinson Willey Firegem 2 fire. My Tub sourced these for me speedily and these were just as expected. I would certainly recommend My Tub for their prompt service. I dealt with Christine, who I found to be most helpful, professional, knowledgeable and reliable. I would certainly recommend her to everyone. She has my sincere thanks for all her assistance with my order. I would give both Christine and My Tub ten out of ten :- MA ...Maralyn Anstiss
|
excellent service ...Stephen Crossley
|
Great product, delivered when said and great communication, thank you. ...Karl Webb
|
Thanks for a hassle free order and delivery. ...Mr Alan Roper
|
I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
------------- ------------------------- ------------- ---------------
Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
|
At first I wasnt going to order from you as I wanted to pay over the phone with a card and I was told your company only took orders on line.
For me thats a pain, I just want to pay over the phone and be done with it. Im still disappointed .
That aside once the order was taken on line all went very well, my order even came 2 days early.
Martin. ...martin brownjohn - MSJ Maintenance
|
The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt. ...Monty vitow
|
was a mix up in address but was sorted out realy fast was quite empressed with the service ...J G AIRD buildingrepairs
|
Great service, quick delivery, thanks! ...Gillian Hodgson
|