the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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good price fast delivery ...john leahy
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Delivery date well communicated and delivered as promised. Excellent service. ...Kieren Tucker
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Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged. ...Linda
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very good company to deal with, swiftly delivered and the unit was as requested ...Scott Matthew
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Parts arrived in good time. Excellent service. ...Liam Cross - Trinity College Dublin
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We were pleased with your prompt and excellent service. Will have no hesitation in using you again. ...Alfonso Giaquinto
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Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon! ...George Robinson
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very satisfied with the service ...joyce jobling
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
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