Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary. ...Roger Mills
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So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time. ...Julian Willis
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Great service. Delivered when promised
Faultless. Thanks guys 👍🏼 ...ian hendley
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
...Richard
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Very helpful staff, order arrived on the confirmation date ...Gardner BTC LTD
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel. ...Beth Alcorn
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Excellent service at a good price very happy. ...Paul Fox
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Great price and received the following day, will use again! ...Michael Downes - Bower and Child Ltd
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good communications, very helpfull
would use again.
...duncan black
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