Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet.
...Mr M J Doodson
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Excellent service, very impressed.
Kept Informed all along the way, cant fault it.
...ANTONY MELBOURNE
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Very easy ordering, delivered as promised, emails helped me track the orde.
...Mrs C E Rodgers
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Super experience
...Ran Hergotch
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Order processed very quickly and great communication about my order. Arrived within the week, good service!
...Paul Johnston
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Good communication about progress of the order. Tank received on the expected day, thanks.
...Andrew
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Good price and service - Many thanks
...Specsavers Offices
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Thankyou for your product which I was very pleased with
Regards
Judith
...Judith Harkus-Jeffries
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
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£
£191.78 
