i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
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Happy with product - took a long time to arrive, but ok in the end ...Graham Dashfield
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I ordered a part which arrived when promised and was the right part. Sorted. thank you ...Judith Dennison
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price. ...matthew east
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Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you. ...Steve Edmondson
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It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued. ...Roger Kenyon Barnes
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Hi
I bought a Riello R40 G10 burner from MyTub about a year ago as retrofit for a 30 year old oil boiler which was in otherwise good condition. The choice and fitting of this burner was non-trivial and I received entirely excellent advice on these matters from your sales team. I shall be pleased to approach MyTub as my first port of call in any related future purchase.
Thanks and regards ...Peter Hobbs
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What can I say, I got what I ordered in good time. Many Thanks. ...Mr Dean Woodward
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excellent service would use again ...karen bromfield
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Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You. ...Eric Agar
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