I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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As always, excellent service and prices. ...John Cruickshank
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The man came he placed my bath in garage for me just waiting for my builder to finish my bath room and shower room the I get the bit installed good service many thanks alan ...Alan Wing
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My order was correct and delivered before estimated date.
Excellent service. ...Mr B E Chalk
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay ...Adrian Stevens - Adrian Stevens Plumbing
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Goods received as ordered delivery is a bit slow. ...Steve Davis
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cant fault service,remarkably good ...Graham Wild
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My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.
...Jean Morgan
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1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction ...Norma Manning
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Excellent Price, Next day delivery, Easy to follow ordering, Very Pleased. Regards Chris ...Chris Leigh Catalent Pharma Solutions
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