I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent. ...Richard Stephens
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Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend. ...Gavin Bhandari
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Thank you for your prompt service and I was able to keep the appointment booked in with the customer. I was kept informed by your team at every stage of the order. I will use you again.
Kind Regards
Richard ...Arden Gas Services
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Many thanks for all your help in obtaining the items requested
We are most impressed with the service that you provide and would not hesitate to use your company again ...Fenwick Ltd
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
...Charles Smith
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts ...Kevin Enfield
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price. ...David Williams
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Thank you for your prompt service. Will certainly use you again. ...Les Whitewood
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!! ...C. EVANS
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