Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast. ...Michael Ascherl
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you ...Mark Topliff
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Good straightforward efficient service ...Arwel Jones
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Thanks for prompt service, everything in good order. ...M B E French
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excellent service ...Stephen Crossley
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Great feedback and prompt delivery. ...Allan BC Duffus
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Out of stock on one item but called to keep me updated about the delay ...Alan Stenhouse
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !! ...Ian Cameron
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Swift response and updates along the way from order to delivery. Item arrived on the said delivery day in good condition. Very pleased with the service. just hope its the right replacement to our existing toilet lol. Thankyou mytub. ...John Pattison
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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