Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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A good price and speedy delivery through my letterbox. Frequent email updates kept me in the picture whilst my order was processed. I am pleased with the service and will use again. ...John Main
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you ...Celia Handel
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A really efficient service, supplying our needs very promptly and at an ecellent price.
Thank you ...Jonathan Phippen
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The order was delivered in time and in good condition.
Thanks,
Miriam. ...Miriam Leonard
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I cannot speak highly enough of the fantastic level of service offered to me by your sales representative Christine. Not only were your products competitively priced but were needed at short notice by me, Christine arranged 1 item locally for me to collect same day and sourced another item and organised next morning courier delivery. I will not hesitate to use you again and have given your details to my gas fitter and advised him to use you for parts also. Many thanks again for the fantastic service Christine. ...Simon
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Parts delivered promptly. Exactly what I ordered. very happy with the service. ...Michael Leonard
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The service was very good 4star thanks. ...Darlington - BESC
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Thanks very much.. Please mark the order as complete. Should I order another cartridge when I can get the delivery ...Brij Agarwal
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About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service. ...Barry Coleman
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