I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product ...Dr Hans-Georg Wagner
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Grazie per la vostra cortesia e precisione. Spero di fare altre compere da voi. ...fabrizio chillocci
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Excellent service and very helpful delivery man. Will certainly do business with you again. ...Aidan Harrison
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Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again. ...Andrew OwenSmith
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Fast and safe delivery. Competitive price and friendly staff. ...Georgios Papidas
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Excellent service. Would use MyTub again. ...Robert Williams
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Excellent personal service. Good advice. Quick delivery. ...DP Davies
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Thanks forthe delivery - received Sept. 19 ...John Bellairs
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Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you. ...Alan Chamberlain
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