Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
...Appleby Park hotel
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company.
...JC Williams
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Thank you for your excellent service,i was disapointed when you forgot to despatch the tap,but you responded quickly when reminded.I am pleased to have dealt with you and will be happy to return when other items are required.
...A.E.Green
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better.
...Ben Cole
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again.
...Paul OBoyle - Q3
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Super, start to finish.
I have been sold an obsolete part at a discount. Located and despatched within an hour. Excellent.
You might widen your delivery options. Small parcels like mine could be delivered at a price of less than £3, especially if there is no rush.
...Robin Turner
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay.
...Vinay Thadani
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£
£573.85 
