The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
...Wayne Hinton
|
Excellent, good communication, received in good time & the item is as per the order. Thanks. ...David Cook
|
The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
...Jim Gardiner
|
received without a problem and thanks for prompt service. ...Brian Behrman
|
Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
|
Items listed should state if they are in stock or not.
Also any additional charge for faster delivery. ...John Burrell
|
Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you. ...Joanne Elkington
|
Excellent service. Goods orders easily, delivered very quickly, and kept informed of delivery progress throughout. Would recommend and certainly use Mytub again ...Craig Turner
|
While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
|
Fantastic customer service, highly recommended ...Tim Loud
|