I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
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Thanks for a very good service
...Turnleys Ltd
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VERY QUICK DELIVERY. VERY PLEASED WITH PRODUCT.
...mrs julie bosley
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The order was delivered in order. Thank you for your cooperation.
...Vlastimil Kalmus
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Great service, good price, very pleased with FLAMONIK RAPTURE fire.
...Alan Whitlock
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Simple to order online.My order arrived safely and on the date notified. No issues at all.Very good service,thank you.
...Thomas Francis Glennon
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Hi,
I am pleased with the service. The delivery time could have been shorter. The goods Drayton Actuator are as expected. The goods work well. I am happy with the price. If necessary, I will use you again. Thank you.
Ian Smith
...Ian Smith
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Good service & great pricing.
...John Lees
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
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excellent service,with very quick delivery.highly recommend
...amy keenan
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£
£2140.08 
