The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
|
Great communication throughout the transaction. Will use again ...keith russell
|
Your service is excellent. I have not yet had the heat pole installed, but it looks good. ...John Hey
|
All good, thanks! ...Gillian Hodgson
|
Excellent service Steve in Sales could not be more helpful. ...Paul Sands
|
Excellent service, great communication, would definitely use your company again ...michael cooney
|
Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss. ...chris meadows
|
service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it ...Michael Rowlands - Micky Dees
|
Excellent service. Thank you. Very speedy delivery. ...Val Hutchinson
|
Goods received in good time, will use this supplier again. ...Kamran mallick
|