Excellent Service. Thank you ...Kevin Lester
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Very easy transaction , part delivered on time ...EXELDENT
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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goods received thank you.
You didnt tell me the items were not in stock until after i had placed the order. Thats a bit sneaky as other suppliers tell you before you place the order and give an estimated delivery date. I suggest you start doing this as next time I will be more carful in placing an order with you until I have looked at the other sites forst. ...Dave Mills
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Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh. ...Richard Walshe - Richards fittings
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Everything as described, and provided helpful updates on delivery date. ...Andrew Dey
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve ...SILEX LTD
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises ...SUSAN HOWARD
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Website said "in stock" but took 10 days to arrive
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Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub ...Parker Properties
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Order received on time. Great customer service. Thanks again! ...Stephen Hanmer
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