The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!! ...Chloe Whiskin
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service. ...John R Thomas
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Thank you for the exceptional service and prompt delivery on the day requested. ...Suzanne Mills
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Great service ...Rosa Hargrave
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Kept me informed as to delivery date and arrived on time. Thank you ...Nick Amyes
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ...Lee Wilson
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Great Customer Service - Delivery within reasonable time. ...Maher Nuwwareh Nebo Medical Ltd.
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I would highly recommend buying from this site. I bought a spare oven part and it arrived in 2 days with all fittings, instructions and metal bars already glued on. Great service and would definately use again
...Danielle Upton
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Good price, long wait for goods. Updated often why the goods were delayed. ...David McColl
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