I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Very good service. Order status was updated at each stage and was delivered on due date as promised.
...mike buckley - TLC Property Services
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Good price,sevice,delivery and communication.Says it all thanks.
...W S ROBERTS
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles
...Martin Gillard Vigo Limited
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Many thanks for a prompt delivery and responce to miss order
...Nottinghamshire Fire
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VERY QUICK DELIVERY. VERY PLEASED WITH PRODUCT.
...mrs julie bosley
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Great service and great pricing. A pleasure to deal with, especially after suffering some truly abysmal service from a LoughboroughLeicester based bathroom supplier. I wouldnt hessiate to recommend them to others.
...James Harrison
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Great service with very helpfull staff.
...James Waddell
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The product arrived on time and in perfect condition. Messages were left to advise me of progress of my order, couldnt ask for more. I kept the details on the company as I will be placing my next order here. Thank you.
...Maria Lewis
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again.
...Lawrence
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£
£232.53 
