Very good service
Good Product
Also very good customer services,
Thank you
...Praful Ratanshi
|
Received order on time as promised. Excellent service
...R Tanner
|
Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.
...Ann Kingdon
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Received with thanks
...Michael Burwin
|
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
100% excellent service, fast, efficient and friendly would definately recomend and use again.
...John Garlick
|
thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience
...Jeff Jones
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Fast,efficient service. Many thanks.
...Steve Driscoll
|
Good company,will use again. Highly Recommend.
...David M Russell
|
£
£232.53 
