Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
...Peter Hooper
|
The part was exactly what I needed. Thanks for a great service.
...Garry Walker
|
Order completed, very satisfied. I was able to obtain information promptly and updates were fine but I had to prompt to asscertan that the expected delivery was infact to be the actual, the day before delivery was due.
I would recomend and will use again provided the price is right.
Thanks.
...Hugh Marley
|
Can't complain superb
...Garry McKean - C8 Mechanical and Electrical
|
I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
|
First class service. Speedy, value for money,would & will use again and again.
Many many thanks. Phil
...Phil Matthews
|
Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again.
...Linda Baynes
|
Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.
...Philip Shaw
|
Ordered on Tuesday, arrived on Thursday morning. Very pleased with prompt delivery.
...Carolyn Baribeault
|
Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more
...Peter Carter
|
£
£7.64 
