Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again. ...Paul Callow
|
Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
|
Good service good price and good timely delivery ...Jonathan Finnerty - Green Unit Limited
|
Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company. ...Simon Morris
|
Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery. ...ROBERT MURZINSKI
|
excellent service thankyou ...ANNE CROWNSHAW
|
MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice! ...Andy Blachford
|
Once again we have been kept up to date with the order process from start to delivery. Delivered on time and does what it says on the tin. Wouldnt hesitate to recommend or use again - which in deed we have. ...Mrs Cheryl Smith
|
Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates. ...Nicholas Sims
|
I was very happy with the prompt delivery which was delivered on the day stated. I especially appreciated the free delivery over a certain amount. Well done. ...Nik James
|