I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product ...Matt Quinn
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I cant speak highly enough of the service Ive received from Christine at MyTub this week. Christine went out of her way to source the part I needed and kept me informed by telephone to let me know when I would receive it.
I would highly recommend MyTub.
thank you
...donna
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Good website, very pleased with tap heads as I’ve been told I could no longer get them in Sheffield. Efficient service and updates on my order and delivery. Would recommend this company. ...Yvonne Bedford
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thanks for a very fast delivery ...abarker
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The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
...Len Ricardson
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An excellent service with local contact to agree delivery time--all at a reasonable price ...Lawrence Weaver
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Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again ...South East Maintenance Solutions
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service! ...Mrs M P Cudworth
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My order arrived on Tuesday as I had been told that it would. Very Happy with Grohe showerhead, good price.
Many Thanks
Peter ...PETER BARRETT
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