Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Perfect. Delivered on time and in perfect condition. Would buy from this company again. Great price and service. ...Dorothy Fraser
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Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
...JM and AJ Gray
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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Goods received on time in good condition thanks ...John Botterill
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service. ...Linda Hodder
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Great service, very speedy, and very helpful call centre, ...chris flint
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Excellent efficient service, will definitely use My Tub again. Prices are extremely competitive too. Thank you and hope you all have a very Merry Christmas. ...Heather Price
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Pleased with service, would use again , value for money. ...Mrs Norah Powell
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Very helpful service. Found obscure tap valves for me. ...Steve Williamson
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