Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Brilliant website. Wish they were all like this
...James Thorogood
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Very good service
Good Product
Also very good customer services,
Thank you
...Praful Ratanshi
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Good price c.f. competitors, and very prompt next day delivery
...Nicholas James Marston
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Great service Than you
...Robert Burnside
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Great service,prompt delivery great company to deal with.
...Ian long
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug.
...Doug Weddell
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Super delivery for an excellent product at a most competative price.
Many thanks JBC
...Jack Cohen
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Very helpful service. Found obscure tap valves for me.
...Steve Williamson
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Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic
...marcus Payne - Ecogas Boiler Services
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£
£18.47 
