I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you
...Craig Myers
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Great service, great price. Would definitely recommend.
...Andrew Ogilvie
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth.
...terry johnston
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Great service. Thanks too Christine.
...Mr. H. Quere
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I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs.
...David Trowbridge
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very good service would recommend.
...norma bell
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Thanks I have received all items in normal condition.
Anyhow what I mentioned that u put 3 small packages in 1 much bigger cartoon what increased shipping charge at least twice. And apart of that 3 packages were very loosely in that cartoon and they shook much there.
...Aykhan Mammadov
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
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I picked up my goods from Plumb&Parts at Unit 29 & 30 Anniesland Village Business Park Glasgow G13 1AY as directed. This was all very efficient thank you but unfortunately the coal matrix was damaged and a new one had to be ordered. I am awaiting this part. The service so far has been very satisfactory and the part should arrive within the next day or so.
Many thanks
Lynn Mitchell
...Mrs Helen Lynn Mitchell
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
...John Weddell
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£
£91.31 
