Very pleased with goods received that were a good price. The tracking and email advice was faultless. Excellent service - will use again and recommend to friends. Thank you. PS Equipment ordered Monday, delivered early on Wednesday and installed by midday!
...Trevor Maddox
|
I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
|
wonderful service in all respects. Would definately use again and also recommend.
...Anastasia Aylward
|
I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help.
...ian mcalpine
|
Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed
...David Hall
|
Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
|
Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated.
...Chris Eversfield
|
Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing!
...Tim Colman
|
Item sent quickly and with good packaging, thank you.
...c. dunkley
|
Thank you my order arrived correctly as per the email you sent
Excelent service My Tub
Ray Seed
...MR RAYMOND SEED
|
£
£6.91 
