Found my increasingly rare part. Thanks. ...Tim Smith
|
All is ok, the delivery cost is a little high. ...Chan Wai Yin - William
|
excellent service would highly recommend using this company ...Jennette Bradbury
|
Prompt delivery and goods as described. Many thanks! ...John M Hall
|
Excellent Service!!
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
Thank you.
...Tom Hawthorne
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again. ...Damian Le Breuilly
|
Only issue was the delivery time.....actually arrived this morning, but that was after I had chased you a couple of times and we were told it would be delivered Monday, and then yesterday late p.m. Would rather know if things are going to be delayed. ...Mr Graeme Neill
|
It has been a pleasure to order with Mytub. Delivery was very good ...C S Building and Design
|
Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised. ...Malcolm Hearn
|